If the sticker is tampered with, it will not void the warranty. Our systems include a holographic sticker for proof of purchase. This site and the materials and products on this site are provided with a one year warranty from date of order. The price adjustment will be in the form of store credit to your DK account.
The DKOldies' price guarantee policy allows you to request a price adjustment within 30 days of the purchase date if you find a lower price on for an identical item. Pre-owned and opened new product may be returned for a refund of the purchase price, not including shipping, within 30 days of order date. New unopened product may be returned for a refund of the purchase price, not including shipping, within 90 days of order date. If you receive any item that you are not satisfied with, you may return it for an easy exchange or store credit within 1 year. SNIPER ELITE V2 SILVER STAR FREE
All products, new or used, purchased through, are covered by our 1 year free warranty. We don’t guarantee that we will receive your returned item.Just email us or give us a call and we will help you resolve any issue. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 700 March Road, Unit G, Ottawa ON K2K2V9, Canada If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you or applied to your store credit account. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 700 March Road, Unit G, Ottawa ON K2K2V9, Canada. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable)
There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer.
To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be in the same condition that you received it.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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